If you face any issue in Fusion ADFDi tool which is integrated with excel with fusion cloud. You can identify the issue and troubleshoot yourself by following below steps and provide the log file to oracle support for further issue debug.
1. How to download healthcheck software ?
Please download from below link
ClientHealthCheck.exe
2. How to use the tool?
- Run ClientHealthCheck.exe
- Review the result for each checked item
- Click on any item that has a problem, read help text.
- Fix some of the problems by clicking the "Fix Problems" button, otherwise follow the instructions in help text to resolve them
- Save a report by clicking the button "Save Report As..." and choose the name and location for the report
- Review the report opened automatically, remove any sensitive information
- Send the report to Support while seeking further help
Source:-
MOS
