Monday, July 13, 2015

APP-OFA-47333: You Cannot Perform this transaction because the asset is fully retired. Choose a book in which you have not yet retired the asset, or reinstate the asset

Issue:

APP-OFA-47333: You Cannot Perform this transaction because the asset is fully retired. Choose a book in which you have not yet retired the asset, or reinstate the asset, and then perform the transaction. If you wish to cancel or undo the retirement, Please query it first.


Solution:-

Reinstate the retired asset.

1. Navigate to Inquiry > Transaction History.

2. Enter the Book & Asset Number of the asset.

3. Press the Find button.

4. Mouseclick the Transaction type field for the retired asset. (It is important to be in the correct field or the Reference Number retreived will not be correct).

5. Make a note of the Reference Number.

6. Go to the Asset Workbench and query the asset.

7. Click the Retirements button.

8. Once the Retirements screen is displayed:

a. Press F11 to query or select Query>Enter on the menu bar.

b. Enter the Reference Number noted above.

c. Press CTRL F11 to perform the query or select Query>Run from the menu bar.

9. Once the information appears on the screen, verify that the information is correct and press the Reinstate button.

10. Run the Calculate Gains and Losses program.

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