Tuesday, January 10, 2017

Oracle receivables Late charge report ended with "no data found"

Issue:

Oracle receivables Late charge report ended with "no data found"

Solution:

1. Go into the responsibility: Receivables.

2. Navigate to Customers -> Customer profiles

Query back the profile used on your customers

Click on the 'Late Charge Profile'

Check the 'Late Charge Type'

select 'Adjustment'



Ensure you update all customers when prompted.

If you have already done the above set up and still no invoices are picked up, please check the below.

Please select 'Charge Schedule Per Invoice' instead of 'Charge Schedule Per Tier'.In 'Charge Schedule Per Invoice' the 'Schedule Type' can be defined as 'Percentage' as well as 'Amount' Type.The set up for 'Charge schedule Per Invoice' is same as 'Charge Schedule per Tier' where we can define our own slabs.

Whereas In 'Charge Schedule Per Tier' the 'Schedule Type' can be defined only as 'Amount'.





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