Tuesday, November 24, 2015

Unable to Search Customer in Customers HTML Form after creating through Customer Interface

Customer successfully created through Customer Interface
Query the newly created customer in the Customer Masters screen, and system won't show this customer
Same Customer appears in the customer list in the Sales Order form in OM and the Transactions Form in AR
Not able to View/Find/Search the Customer from Customer Forms
There is no problem with Manually created Customers

So need to make sure those data are in staged table.
After importing the customers via customer interface you need to run the 'DQM Staging Program' to make it available in the Customer search .

Solution:

Please run DQM Staging program with STAGE_ALL_DATA parameter.
Once this program finishes successfully, Customer can be searched in Customers form.

2 comments:

  1. After importing the customers via customer interface you need to run the 'DQM Staging Program' to make it available in the Customer search .psd to html

    ReplyDelete
  2. Thanks a lot Suresh. This information helped me in fixing issue on right time.

    ReplyDelete