Saturday, September 14, 2013

Error for new customer creation page…"Provide a positive integer for minimum customer balance amount or percent when invoice amount is overdue type is amount or percent respectively" APP-ONT-251213

Error:


Error for new customer creation page in r12 …"Provide a positive integer for minimum customer balance amount or percent when invoice amount is overdue type is amount or percent respectively" APP-ONT-251213




Solution
The issue is caused by missing setup.

1. Navigate to Customers > Profile Classes
2. Query for the profile class (say DEFAULT)
3. Navigate to Profile Class Amounts tab.
4. For each currency, make sure that the Minimum Customer Balance is not null and there exists a
corresponding value.

9 comments:

  1. Error for new customer creation page…"Provide a positive integer for minimum customer balance amount or percent when invoice amount is overdue type is amount or percent respectively" APP-ONT-251213.... can ypu provide with the flow diagram.. as i am tryin this but showing teh same error

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  3. This is the common error while we creating a customer through our owned defined profile class.
    solution for this is described in the below steps.
    1.Navigate to profile class in customer.
    2.Don't enter anything and find profile class as Default.
    3. In this form select third or last tab option named as profile class amounts tab
    in this you can find some decimal amounts in the minimum receipt amounts and minimum statement amount, you need to set zero for these items and save it. it will ask three options, you should select update to all profiles.
    4. Now you can use your own profile class.

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    Replies
    1. Very good info Imam, i successfully created customer for your solution, thank you so much

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  4. Done the changes likewise..still getting the same error.

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  5. i done all those things as per your instructions but still i am getting same error

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  6. AR-->customer-->profile class
    F11 & Default%ctl f11
    all currency amount give to min amount and save and close

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  7. Regards
    Sridevi Koduru (Senior Oracle Apps Trainer Oracleappstechnical.com)
    LinkedIn profile - https://in.linkedin.com/in/sridevi-koduru-9b876a8b
    Please Contact for One to One Online Training on Oracle Apps Technical, Financials, SCM, SQL, PL/SQL, D2K at training@oracleappstechnical.com | +91 - 9581017828.

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  8. I Got Same Error Sir. Can u please give correct instruction

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