Monday, February 1, 2016

R12 Payables - Void Payment Restrictions

VOID PAYMENT RESTRICTIONS:

INVOICES PAID BY ANOTHER PAYMENT: When you void a payment, you cannot cancel a
related invoice if it was partially paid by a second payment.
Instead, when you choose Cancel Invoice, the system applies an "Invoice Cancel"
hold to the invoice for your reference. You can release the hold manually in
the Invoice Holds window.

CANCELLING ASSOCIATED INVOICES. If you attempt to cancel an invoice that has
been partially paid by another payment by using the Cancel Invoice
Action, instead of cancelling the invoice, Payables applies an Invoice Cancel
hold to the invoice. This hold is manually releasable.

CLEARED PAYMENTS: You cannot void a payment that the bank has already cleared.

PREPAYMENTS: You cannot void payment on a payment document that pays a
prepayment that you have applied to an invoice. You must first unapply any
prepayments, and then you can void the payment.

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